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Help Center

Shipping & Delivery

Order

ARE ALL PRODUCTS AVAILABLE ON THE WEBSITE?

CAN I CHANGE MY ORDER OR ADDRESS AFTER I HAVE PLACED IT?

I HAVE RECEIVED THE WRONG PRODUCT - WHAT SHALL I DO?

MY ORDER IS MISSING A PRODUCT - WHAT SHALL I DO?

HOW CAN I TRACK MY ORDER?

Delivery

HOW LONG DOES THE DELIVERY TAKE?

WHAT SHOULD I DO IF MY ORDER HASN'T BEEN DELIVERED YET?

HOW MUCH DO YOU CHARGE FOR SHIPPING?

WHICH COUNTRIES DO YOU SHIP TO?

Returns & Exchanges

Returns Policy

WHAT IS YOUR RETURN POLICY?

Returns & Exchange Process

HOW DO I RETURN OR EXCHANGE MY PRODUCTS?

Payment & Security

Payment Methods

HOW CAN I PAY FOR MY ORDER?

Currency

WHICH CURRENCY IS AVAILABLE ON THE WEBSITE?

Fee Charged

WILL MY OREDER BE CHARGED CUSTOMS AND IMPORT CHARGES?

Quality & Production

Quality

HOW DO YOU MANUFACTURE YOUR PRODUCTS?

HOW DO YOU ENSURE THE QUALITY OF PRODUCTS?

WHAT DO I DO IF I RECEIVE A FAULTY ITEM IN MY ORDER?

Business Hours

Workings Days & Time

WHAT IS OUR BUSINESS HOURS?